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How bebajee Handles Your Personal Information

Your account on bebajee is yours — and so is your data. This page explains exactly what we collect, how we use it, and what you can do if you want to access, update or remove your information.

Account Data ControlbKash, Nagad, Rocket Wallet PrivacyMobile-First SecurityClear Data Retention RulesBangladesh-Region Eligibility
bebajee How bebajee Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about your data, want to request a copy of what we hold, or need to correct something on your account, our support team handles these requests directly. We aim to respond within two business days. You can reach us through the channels below — all of them connect to the same team, so pick whichever fits your situation.

Team online

Live Chat

Open the chat icon in the lobby or account page. Quickest path for questions about your wallet data or account details.

Email Support

Send a written privacy request to our support address listed in the account help section. Good for formal data access or deletion requests.

Account Help Page

The help section inside your account has a privacy request form. Fill it in and our Bangladesh support team picks it up directly.

DATA HANDLING STANDARDS

How We Keep Your Account Data Secure

Security on bebajee is built into the account layer, not bolted on after the fact. Every connection to the platform uses SSL encryption, so data moving between your phone and our servers is not readable in transit. Your account password is stored as a hashed value — we cannot see it, and neither can anyone who works here. When you request a withdrawal to Nagad or bKash, identity verification happens against the wallet name you registered with, which means only the account holder can pull funds out.

SSL Encryption All data between your device and bebajee travels over SSL. This covers login, deposits via Rocket or Nagad, and any account changes you make.
Wallet Verification Withdrawals are matched against your registered bKash or Nagad wallet name. This step stops anyone else from redirecting your funds.
Cookie Control You control session cookies from the account settings page or your mobile browser. Clearing them logs you out but does not delete your account data.
Data Retention We keep your records only as long as your account is live or local rules require. Close your account and we walk you through what stays and for how long.

Privacy Questions We Hear Often

We collect your name, contact details, and the payment wallet you link — bKash, Nagad, or Rocket. We also log session activity to keep your account secure.

Yes. Submit a data access request through the account help page or email our support team. We'll compile what we hold and send it to you within a reasonable timeframe.

Most details can be changed directly from the account settings page on mobile or desktop. For wallet-linked details like your bKash number, contact support to verify the change.

We share data only where a payment rail like Nagad or Rocket requires it to process your transaction, or where local law makes it mandatory. We do not sell your data.

When you close your account, our support team explains which records are kept and for how long. Retention periods follow local regulatory requirements for your eligible region.

Reach our support team via live chat in the lobby or through the privacy request form in the account help section. We treat these reports as priority cases.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.